Search found 115 matches

by Michael Eckschlager
Mon Oct 09, 2017 2:51 pm
Forum: Wings VIOSO
Topic: 2 Screens - 2 Outputs Problem
Replies: 2
Views: 1437

Re: 2 Screens - 2 Outputs Problem

Dear Evgeny, we tested your issue out now and can also reproduce it, but just if "Multihead (Nvidia Quadro Sync)" is selected in the wings options. Have you also choosen this option ? If yes, then please change it to "Multihead (manual sync adjustment)". Wings Sync setting.png Generally, if you have...
by Michael Eckschlager
Mon Oct 02, 2017 12:55 pm
Forum: Wings RX
Topic: Wings RX V2 Update Pack
Replies: 0
Views: 1155

Wings RX V2 Update Pack

Dear technical forum users, due to some major improvements and new functions in Wings RX V2 it can be the case that you need to install one of the following Update Packs: Wings Engine Graphic Driver Update Pack Wings Engine Live Input Driver Update Pack To make the installation as user friendly as p...
by Michael Eckschlager
Tue Sep 19, 2017 2:10 pm
Forum: Wings RX
Topic: Wings RX v2.0 issues
Replies: 7
Views: 2590

Re: Wings RX v2.0 issues

Thank you again, we were able to reproduce your issue now! The developers are working on a solution already and hopefully we can implement it in the next release! If you still not reached the performance limit of your engine, you can solve this delay with a workaround in the meantime. Just add an ex...
by Michael Eckschlager
Mon Sep 18, 2017 3:30 pm
Forum: Wings RX
Topic: Wings RX v2.0 issues
Replies: 7
Views: 2590

Re: Wings RX v2.0 issues

Hi Christian, thank you very much but I need some additional informations to reproduce your problem. But by the way according to Deltacast everything is up to date! Did the delay came with the update to Wings RX V2 or does it happened already in a previous version ? With what resolution are you play...
by Michael Eckschlager
Mon Sep 18, 2017 2:01 pm
Forum: Wings RX
Topic: Wings RX v2.0 issues
Replies: 7
Views: 2590

Re: Wings RX v2.0 issues

Hi Christian, thank you for getting in touch with us. I tried to reproduce your problem but on my side the live input starts immediately after the jump. Can you open the Deltacast dCare software and take a screenshot of the first window (there are a lot's of informations in there). Then I can check ...
by Michael Eckschlager
Mon Sep 11, 2017 4:29 pm
Forum: Wings RX
Topic: Installing DotNet462 twice ?
Replies: 2
Views: 1699

Re: Installing DotNet462 twice ?

Hi kaila,

you can install the "WingsEngine_DotNet462_Prepare" as many times as you want.
If you aren't sure whether you have installed the framework or not, then it's no problem to install it again.
It will have no negative impact on your system.
by Michael Eckschlager
Fri Sep 01, 2017 11:27 am
Forum: Wings RX
Topic: Wings RX V2 Release
Replies: 0
Views: 1289

Wings RX V2 Release

Dear technical forum users, We have some very interesting information for you. The new Wings RX V2 Release is now ready for download. Please allow us to highlight four of the most interesting developments (there is a full change log list after the highlights): 1. A new and very helpful handling proc...
by Michael Eckschlager
Fri Jul 28, 2017 10:47 am
Forum: Wings Engine Media Servers
Topic: Free Software Updates until 2020
Replies: 0
Views: 1465

Free Software Updates until 2020

Hello dear forum users, my sales colleagues asked me to pin this posting to the server section, just in case you were not aware of the following: Anyone buying either a LITE, PRO, STAGE or RAW Server will have access to free software updates for their respective server license until the end of 2020 ...
by Michael Eckschlager
Fri Jul 28, 2017 10:25 am
Forum: AVIO
Topic: RS 232 Database
Replies: 1
Views: 1822

Re: RS 232 Database

Dear Etienne,

thank you very much for sharing this important information!
A lot of people can benefit now from this database.

Thank you!
by Michael Eckschlager
Fri Jul 14, 2017 7:52 am
Forum: Wings Engine Media Servers
Topic: iDS Camera
Replies: 1
Views: 1589

Re: iDS Camera

Dear Mustafaalani, did your iDS camera get an ip address ? Are you able to see your camera in the uEye Camera Manager (you can find it under "Settings") ? If you can see it and there is a yellow warning sign then please press "Automatic ETH configuration". This will give your camera the correct netw...