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Usb camera

Posted: Tue Dec 05, 2017 6:36 pm
by lunardew
I am trying to install Logitech C922 camera to Wings Engine Stage.
After software installation, in device manager camera is recognized, but without drivers.
Try to install Microsoft webcam with the same result.
Is there forbiden instalation of new hardware ?

Thanks for reply

Jaroslav

Re: Usb camera

Posted: Wed Dec 06, 2017 7:04 am
by Michael Eckschlager
Hi Jaroslav,

is there a yellow warning triangle in the device manager after your driver installation ?
Because then you have to install a signature update first.
To do that download the signature update from this link: https://www.microsoft.com/de-de/downloa ... x?id=46148
Then follow the signature update installation guide which I attached and then try to reinstall the logitech driver.
Don't forget to restart the Stage Engine after a driver installation. ;)

Re: Usb camera

Posted: Thu Dec 14, 2017 2:31 pm
by lunardew
Hello Michael,

Thank you for answer.
Tried it today, follow steps you write, with no luck.
Yellow triangle in device manager still remains.
Maybe we can try to solve it via Teamviewer.


Thanks

Re: Usb camera

Posted: Thu Dec 14, 2017 3:50 pm
by Michael Eckschlager
Sure, let's take a look at your engine!
Just send me a PN with your Teamviewer ID ;)