Usb camera

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lunardew
Posts: 7
Joined: Mon Aug 07, 2017 5:20 am
Location: Prague
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Tue Dec 05, 2017 6:36 pm

I am trying to install Logitech C922 camera to Wings Engine Stage.
After software installation, in device manager camera is recognized, but without drivers.
Try to install Microsoft webcam with the same result.
Is there forbiden instalation of new hardware ?

Thanks for reply

Jaroslav
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Michael Eckschlager
Posts: 105
Joined: Thu May 11, 2017 7:09 am
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Wed Dec 06, 2017 7:04 am

Hi Jaroslav,

is there a yellow warning triangle in the device manager after your driver installation ?
Because then you have to install a signature update first.
To do that download the signature update from this link: https://www.microsoft.com/de-de/downloa ... x?id=46148
Then follow the signature update installation guide which I attached and then try to reinstall the logitech driver.
Don't forget to restart the Stage Engine after a driver installation. ;)
You do not have the required permissions to view the files attached to this post.
Best Regards from Austria
Michael Eckschlager
_____________________________________________________
AV STUMPFL GMBH | Michael Eckschlager | Technical Support
Mitterweg 46 | A-4702 Wallern | Tel +43(7249)42811
support@avstumpfl.com | www.AVstumpfl.com
lunardew
Posts: 7
Joined: Mon Aug 07, 2017 5:20 am
Location: Prague
Contact:

Thu Dec 14, 2017 2:31 pm

Hello Michael,

Thank you for answer.
Tried it today, follow steps you write, with no luck.
Yellow triangle in device manager still remains.
Maybe we can try to solve it via Teamviewer.


Thanks
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Michael Eckschlager
Posts: 105
Joined: Thu May 11, 2017 7:09 am
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Thu Dec 14, 2017 3:50 pm

Sure, let's take a look at your engine!
Just send me a PN with your Teamviewer ID ;)
Best Regards from Austria
Michael Eckschlager
_____________________________________________________
AV STUMPFL GMBH | Michael Eckschlager | Technical Support
Mitterweg 46 | A-4702 Wallern | Tel +43(7249)42811
support@avstumpfl.com | www.AVstumpfl.com
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